Remote front desk for dental clinics
We answer calls and WhatsApp, book appointments, and reduce missed enquiries — so your staff can focus on patients.
No new phone system. Cancel anytime.
The problem most clinics face
Missed calls during peak hours
Slow WhatsApp replies when the front desk is busy
Constant interruptions while staff attend to patients
Missed enquiries = lost patients.
Even good clinics lose patients when nobody answers.
What Dental FrontDesk does
Answer inbound calls
Reply WhatsApp enquiries
Book, reschedule, and cancel appointments
Send reminders to reduce no-shows
All communication is done as your clinic, using your existing phone number and WhatsApp.
Simple, transparent pricing
Choose the plan that fits your clinic's needs
STANDARD
Mon–Fri, 10am–7pm
- Calls + WhatsApp handling
- Missed-call recovery (within 10 minutes)
- Appointment booking & reminders
- Weekly performance summary
PREMIUM
Mon–Sat, 10am–9pm
- Everything in Standard
- Extended hours & Saturday coverage
- Faster missed-call recovery (within 5 minutes)
- Additional follow-ups & monthly insights
No new systems. Keep your existing landline and WhatsApp.
Costs roughly S$40–60 per day. Recovering even one missed consult can already cover the fee.
How call handling works
Patients call your clinic's usual number
Calls ring at your front desk first
If unanswered after 4 rings, calls automatically forward to us
We answer as your clinic and handle the booking
This isn't generic call centre support — we run dental-specific scripts and booking rules.
What we don't handle
Medical advice or diagnosis
Payments, deposits, or refunds
Complaints (escalated immediately to your clinic)
Marketing or advertising
Frequently asked questions
Will patients know this is outsourced?
No. We answer as your clinic using approved scripts and your number.
Do I need new systems or software?
No. We work with your existing phone and WhatsApp setup.
Is there lock-in?
No. You can stop anytime.
See if Dental FrontDesk works for your clinic
Most clinics start with a short pilot to experience fewer missed calls, faster responses, and smoother front desk operations.
Request a short pilot